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By accepting this agreement, the BUYER acknowledges and agrees that, upon confirmation of the order subject to this agreement, the BUYER is obligated to pay the order amount and any additional charges such as shipping costs, taxes, etc., and confirms that they have been informed of this obligation.
1. PARTIES
This Agreement is entered into by and between the parties listed below under the terms and conditions specified herein:
BUYER
Full Name: {BUYER_FULL_NAME}
Address: {BUYER_ADDRESS}
SELLER
Company Name: Fiber4u Bilişim Teknolojileri San. ve Tic. Ltd. Şti.
Address: EYÜP SULTAN MAH. GÜLSU SK. NO: 5 A1 BLOK AA SANCAKTEPE / ISTANBUL / TURKEY
2. DEFINITIONS
In the application and interpretation of this Agreement, the following terms shall have the meanings indicated:
3. SUBJECT MATTER
This Agreement regulates the rights and obligations of the parties in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product, which is ordered electronically by the BUYER through the SELLER’s website and whose specifications and sales price are indicated below.
The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated or changed. Prices announced for a specific period are valid until the end of the specified period.
4. SELLER INFORMATION
Company Name: Fiber4u Bilişim Teknolojileri Sanayi ve Ticaret Limited Şirketi
Address: EYÜP SULTAN MAH. GÜLSU SK. NO: 5 A1 BLOK AA SANCAKTEPE / ISTANBUL / TURKEY
Email: info@fiber4u.com
Phone: +90 (216) 371 53 82
5. BUYER INFORMATION
Recipient: {RECIPIENT_NAME}
Delivery Address: {DELIVERY_ADDRESS}
Phone: {BUYER_PHONE}
Fax: {BUYER_FAX}
Email / Username: {BUYER_EMAIL}
6. ORDERING PARTY INFORMATION
Name / Title: {ORDERER_NAME}
Address: {ORDERER_ADDRESS}
Phone: {ORDERER_PHONE}
Fax: {ORDERER_FAX}
Email / Username: {ORDERER_EMAIL}
7. PRODUCT / PRODUCTS INFORMATION
7.1. The basic characteristics (type, quantity, brand/model, color, quantity) of the product(s) are published on the SELLER’s website. If the SELLER has organized a campaign, you may review the basic characteristics of the product during the campaign period.
7.2. The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated or changed.
7.3. The total sales price of the product or service, including all taxes, is shown below:
| Product Description | Quantity | Unit Price | Subtotal (Incl. VAT) |
|---|---|---|---|
| {PRODUCT_DESCRIPTION} | {PRODUCT_QUANTITY} | {PRODUCT_UNIT_PRICE} | {PRODUCT_SUBTOTAL} |
| Shipping Cost | {SHIPPING_COST} | ||
| Total Amount: | {TOTAL_AMOUNT} | ||
7.4. The shipping cost is to be paid by the BUYER.
8. INVOICE INFORMATION
Name / Title: {INVOICE_NAME}
Address: {INVOICE_ADDRESS}
Phone: {INVOICE_PHONE}
Fax: {INVOICE_FAX}
Email / Username: {INVOICE_EMAIL}
Invoice Delivery: The invoice will be delivered to the billing address along with the order during delivery.
9. GENERAL TERMS
9.1. The BUYER acknowledges, declares, and undertakes that they have read and are aware of the preliminary information regarding the basic characteristics, sales price, and payment method of the product and delivery on the SELLER’s website, and has given the necessary confirmation in the electronic environment.
9.2. Each product subject to the contract will be delivered to the BUYER or the recipient specified by the BUYER within a period not exceeding 30 days, depending on the distance from the BUYER's place of residence. If the product cannot be delivered within this period, the BUYER has the right to terminate the contract.
9.3. The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the characteristics specified in the order, accompanied by user manuals and warranty certificates if applicable, in accordance with legal regulations and standards.
9.4. The SELLER may provide a different product of equal quality and price with the BUYER’s prior information and explicit approval before the contractual obligation expires.
9.5. If the SELLER is unable to fulfill its contractual obligations due to impossibility of performance, the SELLER undertakes to notify the BUYER in writing within 3 days from learning of this situation and to refund the total amount to the BUYER within 14 days.
9.6. The BUYER agrees, declares, and undertakes that if the payment for the product is not made or is canceled in bank records for any reason, the SELLER's obligation to deliver the product shall terminate.
9.7. If the credit card used for the transaction is unfairly used by unauthorized persons after delivery of the product, resulting in non-payment by the relevant bank to the SELLER, the BUYER agrees to return the product within 3 days, with shipping costs borne by the SELLER.
9.8. If the SELLER cannot deliver the product within the specified period due to force majeure or unforeseen events, the SELLER shall notify the BUYER. The BUYER may request order cancellation, replacement with an equivalent product, or postponement of delivery. In case of cancellation, the amount paid will be refunded to the BUYER within 14 days.
9.9. The SELLER has the right to communicate with the BUYER via mail, email, SMS, phone calls, and other means using the contact details provided by the BUYER. The BUYER consents to such communications upon accepting this agreement.
9.10. The BUYER shall inspect the goods/services before accepting delivery. Damaged or defective goods (dents, breaks, torn packaging) must not be accepted from the courier. Products accepted from the courier shall be deemed intact and undamaged.
9.11. If the credit card holder and the BUYER are not the same person or if a security flaw is detected regarding the card before delivery, the SELLER may request identity verification or bank statements. If the requested documents are not provided within 24 hours, the SELLER reserves the right to cancel the order.
9.12. The BUYER declares and undertakes that all personal and other information provided when registering on the SELLER's website is accurate and that they will indemnify the SELLER against any damages resulting from false information.
9.13. The BUYER agrees to comply with all applicable legal regulations while using the SELLER's website and not to violate them.
9.14. The BUYER shall not use the website in any manner that disrupts public order, violates general morality, or interferes with or prevents other users from using the site (spam, virus, trojan, etc.).
9.15. The SELLER's website may contain links to third-party websites. These links are provided for user convenience only and do not constitute an endorsement or warranty regarding the content of those websites.
9.16. The BUYER violating one or more articles of this contract shall be personally liable for civil and criminal consequences and shall keep the SELLER free from any claims arising from such violations.
10. CONSUMER RIGHTS AND COMPLAINTS
10.1. The BUYER may request information, apply for complaints, or exercise their rights through the SELLER’s customer service channels. The SELLER undertakes to respond to the BUYER's complaints and requests within a reasonable time frame.
10.2. If the BUYER is not satisfied with the resolution of their complaints or requests, they may contact the relevant Consumer Arbitration Committee or Consumer Court for further assistance.
11. GOVERNING LAW AND JURISDICTION
11.1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey.
11.2. Disputes arising from or related to this Agreement shall be subject to the jurisdiction of the competent Consumer Arbitration Committees, Consumer Courts, and Execution Offices of Istanbul.
12. FINAL PROVISIONS
12.1. The BUYER confirms that they have read, understood, and accepted all terms and conditions of this Agreement.
12.2. Any amendments or additions to this Agreement must be made in writing and agreed upon by both parties.
12.3. This Agreement becomes effective immediately upon the BUYER's electronic acceptance during the order process.